Engage customers across the whole journey — on WhatsApp

From the first reply to long-term re-engagement, Whatsoza helps you hold real conversations with customers on the channel they actually read.

Book a consultation Talk on WhatsApp
WhatsozaQuality ● WABA LIVE
Open chats312▲ 12%
Avg. reply1m 12s▲ 38%
CSAT94%▲ 6%
BCBrightCartSupport
MHMeridian HealthResolved
Bloom & Co
online
Hi Alex 👋 the trainers you loved are back in your size — want first dibs?Yes please! I'd almost given up on those 🙌Reserved ✅ here's your checkout link.Just ordered — thanks for the heads up!
98%message open rate
The outcome

The result you're really after

Customer engagement is not one feature — it is onboarding, timely updates, campaigns and genuine two-way conversation, working together. Whatsoza brings these together on WhatsApp and connects them to the systems you already run.

  • Higher open and response rates than email or SMS
  • Faster, more personal conversations at scale
  • Fewer drop-offs between touchpoints
  • A single view of every customer conversation
Map this to your business
Your business
online
Loved the last update — what’s new?Great to hear 👋 here’s a pick just for you, on WhatsApp.Perfect, show me.Sent ✅ tap to view and reply any time.
Type a message…
Resolved on WhatsApp
1m 12sAvg. first reply
How Whatsoza delivers it

The capabilities behind customer engagement

AI assistants

Grounded in your business to answer, guide and re-engage 24/7, with clean handoff to your team.

Campaigns & journeys

Opted-in broadcasts and lifecycle journeys that reach people at the right moment.

Shared inbox

One official number for your whole team, with history, assignment and context.

CRM-connected

Every conversation synced to your CRM so nothing is lost between touchpoints.

How it comes together

One layer between your customers and the outcome

Everyday WhatsApp conversations become customer engagement — handled by the capabilities above and connected to the systems you already run.

Whatsozathe all-in-one layer
AI assistants
Campaigns & journeys
Shared inbox
CRM-connected
Customer Engagementthe outcome
Where it fits

Services, use cases and industries

This outcome is delivered through specific services, shows up in these use cases, and is common across these industries.

Delivered with
Related use cases
Common in
FAQ

Questions, answered

Customer engagement is a broader outcome area. It is delivered through several services and expressed through specific use cases like campaigns and notifications.
Usually not. We connect WhatsApp to the CRM and systems you already use rather than replacing them.
Yes, within Meta’s rules: opt-in is required and business-initiated messages use approved templates. We design the whole flow to stay compliant.

Ready to engage customers on WhatsApp?

Book a free, no-obligation consultation with a real WhatsApp specialist — or start a chat with us right now.

Book a free consultation

No obligation. A real expert, not a sales bot.

Chat with us