Privacy Policy

Privacy Policy

Last updated: [Insert Date]

At Whatsoza, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our website, services, and WhatsApp marketing tools.


1. Information We Collect

When you use our services, we may collect:

  1. Personal Information: Name, email address, phone number, and company details when you sign up or contact us.
  2. Account Data: Login details, subscription plan, and payment information (processed securely by our payment partners).
  3. Marketing Data: Contact lists you upload, campaign preferences, and communication history.
  4. Technical Data: IP address, browser type, device information, and usage analytics.


2. How We Use Your Information

We use collected data for:

  1. Delivering and maintaining WhatsApp marketing services.
  2. Sending account updates, billing information, and notifications.
  3. Managing customer support requests.
  4. Improving our website, platform, and user experience.
  5. Ensuring compliance with legal obligations (e.g., anti-spam regulations).


3. Data Sharing & Disclosure

We do not sell your personal data. We may share data only with:

  1. Trusted Service Providers (e.g., hosting, analytics, payment gateways).
  2. Regulatory or Legal Authorities when required by law.
  3. WhatsApp Business Platform / Cloud API strictly for message delivery.


4. Data Security

We apply industry-standard safeguards, including encryption, access controls, and monitoring, to protect your data. However, no system is 100% secure, and you share data at your own risk.


5. Data Retention

  1. We keep personal data only as long as necessary for the purposes stated above.
  2. Marketing data (e.g., uploaded contact lists) can be deleted by you at any time.
  3. Inactive accounts may be removed after [X months] of non-use.


6. Your Privacy Rights

Depending on your jurisdiction (e.g., GDPR in the UK/EU), you may have the right to:

  1. Access the personal data we hold about you.
  2. Request corrections or updates.
  3. Request deletion of your data.
  4. Object to certain processing (e.g., marketing messages).
  5. Request data portability.

To exercise these rights, contact us at: privacy@whatsoza.com.


7. Cookies & Tracking

Our website may use cookies and tracking technologies for:

  1. Website functionality.
  2. Analytics and performance improvement.
  3. Marketing and advertising attribution.

You can manage cookie settings in your browser.


8. International Data Transfers

If you use our services outside the UK/EU, your data may be transferred and processed in countries where data protection laws differ. We ensure safeguards are in place for such transfers.


9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.


10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.


11. Contact Us

If you have any questions about this Privacy Policy, please contact:

Whatsoza

Email: privacy@whatsoza.com

Phone: +92-342-7492774

Website: www.whatsoza.com