WhatsApp across the travel booking lifecycle
We connect your GDS, booking engine and mid-office systems to WhatsApp so travellers get itineraries, confirmations and reminders on the channel they check most.
WhatsozaQuality ● WABA LIVEVista Travelonline
No more silos between WhatsApp and your Travel Systems
Travel runs on timing — a confirmed booking, a schedule change, a check-in window. We bring those moments onto WhatsApp so your travellers stay informed and your agents spend less time chasing.
- Booking confirmations and itineraries sent over WhatsApp
- Schedule changes and cancellations pushed to travellers
- Payment and document reminders before travel
- Check-in and departure prompts at the right time
- Traveller replies routed back to agents and mid-office
Whatsozatwo-way syncWhat this connection unlocks
Itineraries that arrive instantly
The moment a booking is confirmed, the traveller gets a clear itinerary on WhatsApp.
Calm during disruption
Schedule changes and cancellations reach travellers fast, with next steps and a way to reply.
Fewer missed payments
Timed reminders for balances and documents reduce no-shows and last-minute scrambles.
Systems we integrate
Using something else? If it has an API, we can connect it.
A robust, secure integration — every time
No brittle scripts. We engineer each connection to your stack, then monitor and maintain it as part of managed services.
Discover
We map the booking lifecycle and the systems that hold each event.
Design
We design the message journeys and the data each one needs.
Build
We integrate the GDS, booking engine and mid-office through their APIs.
Test & maintain
We test against real itineraries, then monitor and maintain the flows.
Services that power this integration
Travel System Integration
We connect WhatsApp to your travel systems — itinerary hooks, PNR updates, e-ticket and document delivery, and quote-to-book…
ExploreBooking Notifications
We send booking confirmations and reminders over WhatsApp, with reschedule flows and calendar sync — so customers show…
ExploreAI WhatsApp Assistants
We build a WhatsApp assistant grounded in your own content and data, with intent design, guardrails and human…
ExploreFrequently asked questions
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Bring WhatsApp into your travel systems.
Book a free, no-obligation consultation with a real WhatsApp specialist — or start a chat with us right now.
No obligation. A real expert, not a sales bot.