Every conversation, logged in your CRM

We connect WhatsApp to your CRM with two-way sync, contact and lead mapping, activity logging and automation triggers — so your CRM stays the single source of truth.

Book a consultation Talk to a specialist
WhatsozaQuality ● WABA LIVE
Sent42,100▲ 18%
Read94%▲ 7%
Orders1,240▲ 28%
FSFestive SaleLive
WBWin-backScheduled
Your Business
online
I’d like a quote for 50 units.On it 👋 quote drafted and the whole chat is logged to your CRM automatically.Love that nothing slips through 🙌
Everychat logged
The challenge

Why this matters

When WhatsApp lives apart from your CRM, conversations go unlogged, contacts drift out of sync and your team loses the full picture of each customer.

  • Unlogged conversationsWhatsApp chats never make it into the customer record.
  • Out-of-sync contactsContact details diverge between WhatsApp and your CRM.
  • No full pictureYour team can’t see the whole history in one place.
Book a free consultation
Whatsozaconnects everything
Your CRM
Your ERP
Payments
Synced to CRM
What we deliver

Everything included

  • Two-way sync between WhatsApp and your CRM
  • Contact and lead mapping kept consistent
  • Automatic logging of conversations as activities
  • Automation triggers driven by CRM events
  • A clean, reliable single source of truth
How it works

A clear path to live

1Map your CRMWe align contacts, leads and the fields that matter.
2Build the syncWe connect WhatsApp and your CRM both ways.
3Log activityWe set conversations to log automatically.
4Add triggersWe wire CRM events to fire WhatsApp actions.
Capabilities

Key features

Two-way sync

Contacts and data stay consistent in both systems.

Activity logging

Every conversation lands on the customer record.

Lead mapping

WhatsApp leads map cleanly to CRM contacts.

Event triggers

CRM changes can fire WhatsApp messages automatically.

Outcomes

Results you can measure

100%
of conversations logged
One
source of truth for customers
Who it’s for

Built for teams like yours

Real Estate Finance Software Companies Travel Agencies Insurance
Works with

Fits your stack

CRM Custom APIs Websites AI Models
Why Whatsoza

Why teams choose us

Nothing slips

Every conversation is captured against the right contact.

Always consistent

Two-way sync keeps both systems in agreement.

Smarter automation

CRM events can drive timely WhatsApp actions.

FAQ

Questions, answered

We work with major CRMs and custom systems — if it has an API, we can connect it to WhatsApp.
Yes — WhatsApp conversations are recorded as activities on the matching contact or lead.
Yes — contacts and data stay consistent across WhatsApp and your CRM in real time.
Yes — a stage change or new lead can automatically fire the right WhatsApp message.
Often combined with

Related services

ERP Integration

We build the connector between WhatsApp and your ERP — real-time data sync, event triggers, approval flows and…

Explore

API Development

We build bespoke WhatsApp APIs and middleware for your exact use case — endpoints, webhooks, documentation and security…

Explore

AI Sales Bots

We build AI sales bots that qualify leads, answer product questions, book meetings and push everything to your…

Explore

Managed WhatsApp Services

We manage WhatsApp end to end — monitoring, optimisation, templates and broadcasts, compliance and reporting — with a…

Explore

Ready to log every conversation in your CRM?

Book a free, no-obligation consultation with a real WhatsApp specialist — or start a chat with us right now.

Book a free consultation

No obligation. A real expert, not a sales bot.

Chat with us