Automate the conversation — and the work behind it

Whatsoza automates WhatsApp conversations and the processes they set off, connecting bots and triggers to the systems that run your business.

Book a consultation Talk on WhatsApp
WhatsozaQuality ● WABA LIVE
Conversations11,842▲ 24%
Resolved96%▲ 9%
Revenue$284k▲ 31%
NSNorthStar TravelCTWA Lead
UKUrbanKeySales
M.Q Logistics
online
What's the ETA on shipment SH-5582?Checking your system now ⚙️ arriving tomorrow, 9–11am.Can you move it to Thursday?Done ✅ updated in your ERP and confirmed — no agent needed.
24/7auto-handled
The outcome

The result you're really after

Automation is more than a chatbot replying. The real value is what happens next: a record updated, an order checked, a team notified. Whatsoza combines conversational bots with workflow automation and integrations, so a message on WhatsApp can act across your CRM, ERP and APIs.

  • Routine conversations handled without manual effort
  • Actions triggered automatically across your systems
  • Fewer errors from manual copying between tools
  • Staff time freed for work that needs judgement
Map this to your business
Your business
online
Can you place my reorder?Done ✅ order created in your ERP and logged to the CRM.And notify the team?Already sent 🔔 your ops channel has the details.
Type a message…
Resolved on WhatsApp
1m 12sAvg. first reply
How Whatsoza delivers it

The capabilities behind automation

Conversational bots

Chatbots and AI assistants handle enquiries and guide customers through steps.

Triggers & rules

Events on WhatsApp set off actions automatically, without someone watching the inbox.

System orchestration

Workflows move data between WhatsApp, your CRM, ERP and other tools.

Custom APIs

Bespoke integrations connect WhatsApp to systems that have no off-the-shelf link.

How it comes together

One layer between your customers and the outcome

Everyday WhatsApp conversations become automation — handled by the capabilities above and connected to the systems you already run.

Whatsozathe all-in-one layer
Conversational bots
Triggers & rules
System orchestration
Custom APIs
Automationthe outcome
Where it fits

Services, use cases and industries

This outcome is delivered through specific services, shows up in these use cases, and is common across these industries.

Delivered with
Related use cases
Common in
FAQ

Questions, answered

No. A bot answers messages; automation as a solution also acts on the systems behind them — updating records, checking stock or notifying a team.
In most cases, yes. We integrate with common CRMs and ERPs, and build custom APIs where a standard connector does not exist.
Automation handles the routine path and hands anything unusual to a person, so customers are never stuck with a bot that cannot help.

Ready to automate WhatsApp and the workflows behind it?

Book a free, no-obligation consultation with a real WhatsApp specialist — or start a chat with us right now.

Book a free consultation

No obligation. A real expert, not a sales bot.

Chat with us