Connect your operations and dealers.

Dealers and distributors need clear, timely information to keep selling. We bring order updates, dispatch notifications and B2B support onto WhatsApp, connected to your ERP.

Acme Industries
online
Order #4471 dispatched 🏭ETA 3 days — tracking in this chat.Any stock on part A-22?Yes ✅ 120 units available to order.
Synced from ERP
The pains we hear most

The pains we hear most

Manufacturers depend on a network of dealers and distributors, and that network runs on information. When order status is unclear, dispatch updates are slow, or B2B support is hard to reach, your partners lose confidence and time. We bring operations and partner communication onto WhatsApp — order and dispatch notifications, dealer broadcasts and a B2B support bot, all hooked into your ERP — so everyone stays aligned.

Dealer and distributor comms

Keeping a dispersed network of partners informed and aligned by phone and email is slow, inconsistent and easy to let slip.

Order and dispatch status

Dealers chase your team for order and dispatch updates, and unclear status causes friction and delays down the line.

B2B support that is hard to reach

Partners with product or order questions struggle to get quick answers, which slows their own sales and erodes trust.

Announcements that do not land

Price changes, new products and policy updates need to reach every partner, but email blasts go unread.

The workflow

How Manufacturing use WhatsApp with Whatsoza

A typical flow — the exact steps are tailored to your setup.

Whatsoza
Cloud API Setup
Notifications
Broadcast Campaigns
Resolved & logged
How we help

What Whatsoza delivers

Order and dispatch notifications

Keep dealers informed automatically as orders are confirmed, dispatched and delivered, drawing status straight from your ERP.

Dealer broadcasts that get read

Send price updates, new-product announcements and policy changes to your partner network on a channel they actually check.

A B2B support assistant

A WhatsApp assistant answers routine partner questions about products, orders and stock, escalating to your team when needed.

In practice

WhatsApp moments that matter

01

Dispatch notifications to dealers

When an order ships, the dealer receives a WhatsApp update with dispatch details and expected delivery, pulled from your ERP.

02

Partner announcements

A new price list or product launch is broadcast to your dealer network on WhatsApp, with near-certain delivery and quick acknowledgement.

03

B2B order and stock queries

A distributor asks about stock availability or an order, and the assistant returns the answer instantly, escalating complex cases to your team.

Relevant integrations

Connected to the systems you already run

WhatsApp wired into the tools you work in every day — so every conversation updates the right record automatically.

Explore all integrations

Compliant & safe

Dealers and distributors are messaged on a business basis with opt-in, and every broadcast follows WhatsApp’s messaging policies so your account stays protected.

FAQ

Questions, answered

Yes. We integrate WhatsApp with your ERP so order, dispatch and stock changes trigger the right partner notifications automatically.
Yes. Broadcasts and automated notifications are designed to scale across a wide partner network while keeping messaging relevant and compliant.

Get your manufacturing WhatsApp plan.

Book a free, no-obligation consultation with a real WhatsApp specialist — or start a chat with us right now.

No obligation. A real expert, not a sales bot.

Chat with us